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Current commission turnaround: [3 to 5] weeks. Order by [December 5] for holiday delivery.

Commissions

How a commission actually runs

No surprises and no mystery. Commission turnaround currently runs [3 to 5] weeks, and the studio holds 12 build slots per season.

  1. 01

    The conversation

    You send the idea, the wall dimensions, and anything that has caught your eye. The studio replies within two business days with questions, a price range, and the next open build slot.

  2. 02

    The deposit

    A design deposit reserves your slot and pays for the drawing stage. It is credited in full against the final price. Until you approve a drawing, nothing is cut.

  3. 03

    The drawing

    You receive a scaled drawing showing layout, lettering, field pattern, wood, and finish, plus a photograph of the actual boards chosen for your piece. Two rounds of revisions are included.

  4. 04

    Approval and schedule

    You sign off on the drawing and receive a firm ship window. The balance is invoiced at this point, and your piece enters the build calendar.

  5. 05

    The build

    Milling, cutting the field, fitting the lettering, and joinery. You get progress photographs at the milestones that matter, not a marketing drip.

  6. 06

    Finishing and curing

    Hand-rubbed finish in several coats with full cure time between them. This stage cannot be rushed and is the most common reason a ship date moves by a few days.

  7. 07

    Crating and delivery

    Photographed for the registry, fitted with mounting hardware and an installation drawing, then crated and shipped insured. Large pieces ship freight with a delivery appointment.

Plain terms

What the studio promises, and what it does not

It does

  • Quote a fixed price before work starts.
  • Show you a drawing before cutting anything.
  • Tell you the moment a date is at risk.
  • Stand behind the joinery and the finish for life.

It does not

  • Copy another maker's design.
  • Rush a finish to hit a date.
  • Subcontract the build to a shop you never hear about.
  • Take more work than the calendar can hold.